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Raise Partners is a software development company operating through a number of separately constituted and regulated legal entities which provide a variety of client services in accordance with the relevant laws of the jurisdictions in which they respectively operate. Any reference to Raise Partners in the remainder of these terms and conditions shall be construed as a reference to one or more of such entities (Raise Gaming).
Our Privacy Policy applies to the personal data that all group companies collect and use. Raise Partners Ltd is registered in Bulgaria and controls how the personal data is collected and the purposes for which the personal data are used. Raise Partners Ltd is the data controller for the purposes of the EU Regulation 2016/679 (GDPR).It is Raise Partners’ policy to respect your privacy regarding any information we may collect from you across our website. We don’t ask for your personal information unless we truly need it. When we do, we’ll only collect what we need by fair and lawful means and, where appropriate, with your knowledge and consent. We’ll also let you know why we’re collecting it and how it will be used.
We will only retain personal information for as long as necessary to provide you with a service. What we store, we’ll protect within commercially acceptable means from loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
We do not collect personally identifiable information about you – such as your name, address, telephone number, fax number, e-mail address, etc – unless you email us, otherwise contact us directly or choose to subscribe to our newsletter receivers’ list, by sending us your name and email. By registering to our newsletter, you agree to save your email address to our contact list on our newsletter provider, Mailchimp. The newsletters we send are mainly about our news and achievements and we do not advertise other companies or products. For more information about Mailchimp Privacy Policy, please visit its Privacy Policy https://mailchimp.com/legal/privacy/ and Cookie Statement https://mailchimp.com/legal/cookies/.
You may unsubscribe at any time from our contacts list, by following the respective link at the bottom of all newsletters that you receive from us. Alternatively, you may contact us at info@raisegaming.com so that we delete your email from our contact list as well as from our newsletter provider list, since Raise Partners is the only one to have access to this information. Choosing to unsubscribe from our newsletter, you will no longer receive emails by us.
Through the Contact Form of our website, you are also able to send message to Raise Gaming at info@raisegaming.com. By sending us an email, you agree so that your name, email and message be saved at Raise Gaming’s cloud and private servers, provided by Amazon AWS. For more information on Amazon AWS privacy policy and cookie statement, please visit Amazon’s website. This information shall be saved for five (5) years, or longer, if any action is required by Raise Partners, or if the message is related to a subsequent transaction or communication, unless you request an earlier deletion, whenever this is possible.
We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified. Please refer to our Cookie Policy below for more information. For more general information on cookies, please see the Wikipedia article on HTTP Cookies.
We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case, they are used to provide a service that you use
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our site. Please note that internet browsers allow you to change your cookie settings. These settings are usually found in the “options” or “preferences” menu of your internet browser. In order to understand these settings, the following links may be helpful. Otherwise, you should use the “Help” option in your internet browser for more details.
Performance cookies are used in the tracking of how you use a website during your visit, without collecting personal information about you. Typically, this information is anonymous and aggregated with information tracked across all site users, to help companies understand visitor usage patterns, identify and diagnose problems or errors their users may encounter, and make better strategic decisions in improving their audience’s overall website experience. These cookies may be set by the website you’re visiting (first-party) or by third-party services. We use performance cookies on our site.
Functionality cookies are used in collecting information about your device and any settings you may configure on the website you’re visiting (like language and timezone settings). With this information, websites can provide you with customized, enhanced or optimized content and services. These cookies may be set by the website you’re visiting (first-party) or by third-party service. We use functionality cookies on our site, and in specific Google Analytics (Third Party). This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.
Below, you may find a detailed list of the cookies used on our website site, their purpose and duration:
Cookie | Purpose | Storage Duration | Category |
|---|---|---|---|
Google Analytics | Collects information about how visitors use our site | 2 years | Functionality |
Live Chat | Collects necessary contact information | 2 years | Functionality |
We review the privacy policies of all our third-party providers before enlisting their services to ensure their practices align with ours. We will never knowingly include third-party services that compromise or violate the privacy of our users. In some special cases we also use cookies provided by trusted third parties.
We may update this Cookie Statement from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Statement regularly to stay informed about our use of cookies and related technologies
Right of access. We do not keep any personal data on our website. Our contact forms are sent via email and any data provided are deleted. All messages sent through the website Contact from there are delivered to company email info@raisegaming.com, which uses Amazon’s server as service provider and the delivered email is saved and backed up by Raise Gaming’s IT team in private servers, in order to complete in full its undertakings towards its visitors and customers.
Newsletter subscription data are hosted by Mailchimp, a procedure mentioned above in the respective section. You are entitled to be informed as to whether Raise Gaming is processing personal data about you. If we are, you are entitled to receive information regarding, among other things, which personal data we are processing, the purposes of the processing, which external recipients have access to your personal data, and how long we save your personal data.
You have a right to receive a copy of the personal data which you have provided to Raise Partners, in a structured, commonly used, and machine-readable format. You also have the right to require that Raise Partners transfers this personal data to another controller of personal data. The right to data portability applies to personal data which is processed in an automated manner and which is based on your consent or on an agreement to which you are a party.
Correction of erroneous data. You have the right to require that Raise Partners corrects erroneous or incomplete information about you.
Deletion of certain data. You have a right to require Raise Partners to delete your personal data under certain circumstances, for example where the personal data is no longer necessary for the purpose for which we collected it. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Right to object to Raise Partners’s processing of personal data. You have the right, under certain circumstances, to object to Raise Partners’s processing of your personal data.
Right to withdraw consent. If our processing is based on your consent, you have the right to withdraw your consent to our processing of your personal data at any time. Such withdrawal does not affect the lawfulness of our processing based on your consent before its withdrawal. The withdrawal may take place with the above-mentioned ways and shall lead to your unsubscription from our newsletter.
Complaints. If you have any complaints regarding the Raise Partner’s processing of your personal data, you are entitled to file such complaints with the Data Protection Authorities. If you have questions in relation to your personal data or would like to submit a request for an extract from the register, data portability, correction, deletion, objection, restriction or withdrawal of consent, please contact us at: info@raisegaming.com.com.
Newsletter subscription data are hosted by Mailchimp, a procedure mentioned above in the respective section. You are entitled to be informed as to whether Raise Gaming is processing personal data about you. If we are, you are entitled to receive information regarding, among other things, which personal data we are processing, the purposes of the processing, which external recipients have access to your personal data, and how long we save your personal data.
Our email provider is Google LLC (Gmail), with its seat at Mountain View, California, USA and it is a company compliant to the GDPR prerequisites.
Our newsletter service provider is Mailchimp, and it is based in 675 Ponce de Leon Ave NE, Suite 5000 Atlanta, GA 30308 USA. It is GDPR compliant, as a company verified under the Privacy Shield Agreement. Any information is sent over SSL / HTTPS to ensure security.
How we protect your data. Our server has malware protection mechanisms, internal reporting systems and an email notification system if any suspicious activity is detected. Moreover, we are entirely using SSL/HTTPS throughout all our sites. This encrypts our user communications with the servers so personal identifiable information is never captured by third parties without authorization.
Links to other websites: Through this website, you are able to link to other websites which are not under the control of Raise Partners. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Within our website, you will find a link to Raise Gaming’s profile page on Facebook, Twitter, LinkedIn, YouTube and Vimeo.
This policy is effective as of 24 December 2021.
This policy is effective as of 24 December 2021.
